Terms of Service

JLSweb designs and builds websites under the packages and pricing described on the Pricing page, or as a custom-scoped project for anything outside those packages. Pricing and scope shown on this site are current guidance, not a binding quote. The specific scope, price, and timeline for your project are confirmed in a signed service agreement before work begins, as described on the Process page's Book step.

Fixed-price packages are billed 50% up front to book your project, with the remaining 50% due at handoff, as described on the Process page. Care plans are billed monthly and can be added or canceled at any time going forward; see "Care plan and hosting" below. Prices are subject to change, but any change won't affect a project already booked at an agreed price. Deposits and payments are accepted via Cash App or Zelle; see the FAQ for details.

Deposits reserve your project slot and cover initial work, so they're generally non-refundable once work has started. If you need to cancel before work begins, get in touch. We'll work out something fair rather than apply a rigid rule.

"Unlimited revisions" covers refining the design and content within your project's originally agreed scope. Requests that meaningfully expand that scope, such as new pages, new features, or major structural changes, are scoped and priced separately, consistent with what's described on the Pricing and Process pages.

Once your project is paid in full, you own the code and the site outright, with no page-builder lock-in and no ongoing license fee owed to us for it. Until final payment is received, the work product remains our property. You're responsible for making sure you have the rights to any content, images, or copy you provide us to use.

Care plans (hosting, updates, backups, monitoring, and the other services described on the Pricing page) are optional, billed monthly, and can be canceled with 30 days' notice. If you cancel hosting through us, you're responsible for arranging hosting elsewhere before service ends, so your site doesn't go offline.

We'll do our best work, but to the extent allowed by law, our liability for any claim related to these services is limited to the amount you've paid us for the project in question. We're not liable for indirect, incidental, or consequential damages, including lost revenue or data, arising from your use of the site we build or host for you.

These terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-law principles.

We may update these terms occasionally. The date at the top of this page reflects the most recent change; continuing to work with us after an update means you accept the revised terms.

Questions about these terms? Email us at the address in the footer.